Hard Conversations TOOLKIT

How to Navigate Those Tricky “Can We Talk” Moments


“I want to talk to you about racism—and I’m really scared.”
“Your behavior is putting this family’s health at risk.”
“I want to be honest, but it’s like I’m treading on eggshells.”
“How can we learn to respect each other when our politics are so different?”

If only it were as simple as saying what you need to say, whenever something’s weighing on your heart and mind.

But in truth, some conversations really, really suck to have.

Because you don’t want to be hurtful. You don’t want to be misunderstood. And you don’t want to be rejected.

Even when you are standing in your truth, your words and how you choose to communicate have an impact.

But what if, instead of avoiding the hard conversations, you had the tools to address a situation head-on?

In these challenging times, we must have hard conversations in order to heal the division that currently plagues the world today.

Hard conversations can be easier. Honest. Giving. Effective. Educational. And transformational.

That’s why I created this course, which you can call on whenever it’s time to face conflict in your life.

So, who’s the Hard Conversations Toolkit for?

The Hard Conversations Toolkit is perfect for coaches, therapists, community leaders, and anyone who can stand to put their communication skills to effective use.

Whether you’re already an assertive, clear communicator or someone whose palms sweat and heart races when it’s time to sit down for a hard conversation, you’ll find tips and techniques in this course that’ll not only teach you how to bravely step into conflict and transform it into connection—but that’ll also lead you to model this paradigm for other people.

What’s unique about this course?

  • It’s packed with tools that’ll help you be more comfortable with being uncomfortable—and stay calm, centered, and relaxed in the midst of a heated moment.
  • You’ll gain easy-to-remember skill sets for managing heightened tension with anyone in your life—including colleagues who demean you, family members with racist views, and anyone else it’s hard to see eye to eye with.
  • It’s not about changing anyone else’s mind or getting them to see your point of view—it’s about dealing with your own triggers in a clear, mature way so you’re not walking into a potential battlefield with more weapons, but with powerful tools to diffuse toxic tension.
  • Ultimately, it’s about transforming conflict into a learning experience that will open your heart and mind, strengthen your connection to yourself, and encourage more empathy toward just about anyone in your life…including that person whose political opinions you can’t stand.


Hard Conversations TOOLKIT

How to Navigate Those Tricky “Can We Talk” Moments

The Hard Conversations Toolkit gives you powerful skills to show up in hard conversations so that you can quickly navigate those “can we talk” moments—with friends, partners, family, colleagues, and other people with whom you might be experiencing conflict.

It’s never easy to have the hard conversations, and it can feel like hell when it’s time to get our cards out on the table with the people we love—and the ones we’re not so crazy about. At the same time, it’s absolutely necessary to speak our truth, even when our voices are shaking. 

With the Hard Conversations Toolkit, instead of procrastinating, you’ll dive right into the most challenging topics of conversation—from setting boundaries to talking about political differences—without nail-biting or waiting for the right moment.

Open, honest dialogue is close at hand. You shouldn’t have to feel like you’re walking on eggshells. And now you won’t have to. 

You can finally let go of perfection and be congruent inside and out…and still have a hard conversation that makes the other person feel “invited” rather than confronted. (No more hearing someone ask you, “Um, where is this going?”) 

This toolkit also allows you to master those moments so that you never dread—or worse, avoid—a hard conversation again.

Soon, you’ll be able to:

  • Ask yourself the right questions beforehand, so you’re clear and beautifully expressed (instead of reckless or tongue-tied).
  • Pause and think without squirming or compulsively filling the dead air with things you didn’t mean to say.
  • Make the whole talk feel like a win-wineven if you don’t come to an agreement.
  • Navigate conflict like a pro, and inspire friends, family, and colleagues to do the same.
  • Create transparency and open-heartedness wherever you go.
  • Be such a master that you never dread or avoid a hard conversation again.



Here’s what you’ll get instantly

Hard Conversations Audio Empowerments

  • Prepping your conversation: I remind you what to focus on and bolster your confidence to go ahead and do this thing.
  • Right before: This is the “you got this” pep talk you need to go for it and stay on track.
  • After: You did it! I help you check in with yourself and keep that conversation muscle limber and ready to go again.



Hard Conversations Toolkit | 3 Audio Empowerments to download and listen too to help you have the hard conversations
Hard Conversations Toolkit | Two women having a hard conversation
Hard Conversations Toolkit | Two women walking down the street and having a good time after having a hard conversations

Ready to be insanely good
at hard conversations?

In response to the difficult and uncertain times, I am offering this important resource
at a drastically reduced cost. Please be sure to take advantage of this opportunity
to tap into your authentic power and move fearlessly toward the most
important conversations we can have: the hard ones.



Will this be hard work?

It’ll be a piece of cake compared to walking on eggshells, dealing with the anxiety that comes from procrastinating on having that hard conversation, or remaining quiet and eventually being consumed by resentment. 

The nine steps of having a hard conversation were designed to be easy to remember. Overall, you’ll find plenty of relatable examples and digestible tips. You’ll also receive PDF worksheets and an audio walkthrough for each module. 

I’m not here to overload you with information, but to simply provide you with the transformational experience of mastering hard conversations so you have skills that last you a lifetime and make your life easier.


Can’t I do this on my own? 

Sure, you probably can—but if you could, wouldn’t you have already done it?

Having hard conversations is a skill…one that anyone can learn with the right lessons and tools.

With the guidance of this toolkit, I promise you’ll walk away never having to question yourself about what you “should” have said in that heated situation ever again.


Will I get any kind of interaction or live support?  

My team and I are available to answer questions and ensure you’re making progress as a hard conversations specialist. All you have to do is email me at info@kellymcnelis.com. I’ve got your back!


So, how much is this investment?

If you’re ready to do this and you can commit to all the actions outlined above, it’ll cost you a fortune to miss out on what you’ll be getting inside Hard Conversations Toolkit.

I mean, to never feel anxious, or like you’re walking on eggshells again, is priceless.

Applying the Hard Conversations Toolkit to your career or business alone can save you time, energy, and money. It can also uplevel your status, and even increase your income.

In many cases, using the toolkit inside your business (if you’re a coach, expert, or speaker) will help you generate client results and cash flow.

That said, your investment for the Hard Conversations Toolkit is just a one-time payment of $150.

There’s one last thing I want to point out about the investment: You’re going to pay no matter what. If you choose to continue going it alone, you will pay through tough experiences and the school of hard knocks.

I’ve met them both, and they’re very greedy. I’m pretty sure you’ll end up paying much more than your investment in the Hard Conversations Toolkit over time, by avoiding hard conversations.

And likely…it will cost you dearly in that time.

Not to mention all the blood, sweat, and tears.

I’m just being real here.

Invest in the Hard Conversations Toolkit, and with your 100% commitment to the plan we lay out for you, you’ll be more than ready to have hard conversations anytime you need to.

We’ll save you from costly mistakes that can set you back years in your self-esteem or worthiness.


I’d love to share this course with my community! Do you have an affiliate program for referrals?

In fact, I do! Having the hard conversations is a community effort, and we can’t step into them alone, which is why I created an affiliate program for the women in my tribe to share the course with their loved ones. It’s not meant to be a multi-level marketing program or a side hustle that’ll take all your energy. It’s an opportunity to share the course from your heart, support women in your life to become better communicators, and make great money in the process (a full 60% on each course you sell). Find out more here.



here’s what people are saying

“Everyone needs to stop what they’re doing, call up that difficult relative or co-worker, and have the hard conversation you’ve been avoiding right now! This is an extremely pragmatic course that will give you the tools and confidence to not only get through the difficult moments, but also learn and grow from them. As the course says, there are no ‘wrong’ ways to go about having the hard conversations—but there are ways that are more effective than others. And this will give you an amazing head start!” 

Kim Meade, Owner of Meade & Company

“I was never comfortable with confrontation, but the Hard Conversations Toolkit made me realize that it’s possible to change confrontation into conversation. By being vulnerable and honest rather than defensive and always needing to be right, I know that I give other people the freedom to do the same. And that’s what creates genuine connection, relationships, and healing.” 

Nanette Hayre, Community Leader/Social Service Worker

“This course taught me that I don’t have to show up perfect and persuasive in the hard conversations. In fact, my vulnerability and willingness to question my own assumptions are important assets. I learned that a hard conversation can be a beautiful way to expand a relationship. It doesn’t have to be about fighting or coming out on top or being ‘right.’  It can be about those places where there’s room to grow and come to new realizations about your circumstances and relationships. This is ultimately very freeing.” 

Tammi Hunt

“I would recommend the Hard Conversations Toolkit to anyone who struggles with effective communication or confrontation. Since completing the course, my tough conversations are more rational and pragmatic—instead of emotional, all over the place, and drawn out. The nine pointers in the course for an effective and complete conversation are a great help when it comes to staying on track. Hard conversations are still hard, but I feel more prepared and satisfied at the end of them, now that I have the knowledge that the toolkit provides.”

Jennifer Mercuri, Founder of This Naked Life

“This course makes the beneficial distinction between assertive/powerful and aggressive/domineering. Lessons learned from Hard Conversations provide insight into the benefits of recognizing your inner power while providing the tools to verbally communicate your strength.” 

June Leahy, CEO Executive Director of Austen Everett Foundation

“To show up authentically in the world often requires us to speak truths that are scary and hard. Many of us, however, were taught the opposite: to not rock the boat or ruffle feathers. But when we are not able to ask for what we need, we end up hurting not only ourselves but those around us. The Hard Conversations Toolkit provides step-by-step processes for having the hard conversations but also for identifying when they are necessary and how to prepare for the what and why. It honestly feels like a strong hand-holding along the path, especially helpful for those of us who are learning to break the cycle of silence and start to say what we need. One of the most powerful parts of this course is the workbook section, which allows for processing feelings, fears, and even resistance along the way. Coupled with the audio empowerment series, this course has already allowed me to make confident changes in the way that I address hard conversations.” 

Amy White, Author and Intuitive Coach

How long have you been letting
that hard conversation eat at you?

What if you could just get these tricky talks out of the way and breathe
a sigh of “that went better than I thought it would” relief?

What if you could get insanely good at saying what you need to say, every time? Without putting it off.

Never again hold it in till you’re bursting with blame and resentment.

Say goodbye to shit-storms of passive-aggressive finger-pointing, or explosive anger and accusations.

You’re about to find out what life is like when you don’t sit on resentment, nurse grudges,
or let confrontations go off the rails.

(Spoiler: It’s amazing.)


I created a version of our Hard Conversations Toolkit for young adults, because
let’s face it—we could all use some practice when it comes to learning clear and
courageous communication, and the younger we start, the better.